Access System Redesign Discussion Paper: have your say

Moving the system from crisis to early help: connecting children, young people and families to the right support at the right time

For vulnerable children, young people and families, timely access to services and support is essential to address child wellbeing or safety concerns. The system needs to give people a pathway to early support when they need it, both early in life and early in need, and must intervene to protect children identified to be at risk of significant harm.

This discussion paper is the start of a new vision for the Access System. We know the status quo is not an option; we know we can achieve better outcomes for vulnerable children, young people and families. Recognising the significant expertise and knowledge across the human services sector, we will undertake the next phases of detailed design in genuine partnership.

We invite you to review the discussion paper and evidence profile, and provide your feedback.

Have your say

This collaborative consultation process over the following months begins with this discussion paper. We seek comments, feedback and ideas relevant to the reform directions outlined in the paper. We’re particularly interested in hearing about successful models, innovations or practices that have been or are currently being considered or implemented in NSW or in other jurisdictions.

The discussion questions are designed to encourage thoughts, perspectives and ideas about the Access System. You may wish to comment on matters of interest only or on all questions raised.

We welcome your submissions and comments by:

Their Futures Matter
Department of Family and Community Services
Locked Bag 10
Strawberry Hills NSW 2012.

Please send your feedback by close of business on 29 March 2019.

The Future System – pillars of the reform

Our vision is to create a coordinated service system that delivers evidence-based, wraparound supports for children and families to transform their life outcomes.