Access System Redesign

The Access System Redesign is a key initiative of Their Futures Matter and the NSW Government. It aims to deliver an evidence based, multi-agency system that connects children and families with supports that address their needs and help them achieve their goals.

The vision is for all vulnerable children, young people and families to access and connect with timely supports to improve outcomes across all areas of safety, health and wellbeing.

The future access system will be:

• Connected: connecting children and families to the right support at the earliest opportunity
• Multi-agency: to provide a coordinated response to meet the needs of children, young people and families
• Evidence-based: effectively monitoring and measuring the service response to achieve better outcomes for children, young people and families.

The redesign will address specific issues identified in the Independent Review, including the need to:

• reduce duplication between statutory and non statutory pathways
• enable better responses for children and families below the statutory threshold
• increase the opportunities for earlier intervention to present entries to out-of-home care.

The redesign process is being led by Their Futures Matter in collaboration with NSW Government agencies and non government providers of frontline services. This will ensure the design and implementation of new system pathways are informed by evidence, analysis and practice expertise from across the child wellbeing and service domains.

For more information contact the Access System Redesign team here.

Access System Redesign key milestones, timelines and consultations

Stage 1 - high-level design

Stage 2 - framework and draft roadmap for future design and implementation

Their Futures Matter is now in a strong position to test and finalise a high-level conceptual framework. There will be multiple workshops in stage two where government and non government service providers and practitioners will come together in metro, regional and remote locations.

Stakeholder workshops will:

• share information about the vision, objectives and principles for the access system
• discuss options or models of best practice, including assessing the merits of ideas identified in the evidence-led stage one work
• explore the enablers that are needed to achieve the vision for the system
• identify any locally specific and/or general issues that detailed design should address
• identify opportunities for improvement and examples of better practice which should be considered in detailed design.

Workshops are currently scheduled for October – November 2018. For further information, contact the Access System Redesign here.

View the Access System Redesign project update (as at November 2018).