Integrating data

As part of our investment approach, we are gathering information and data to better understand the needs and aspirations of vulnerable children, young people and families.

For the first time, data from across NSW Government agencies will be brought together through data integration to form a single holistic view of service information. This will provide a more comprehensive understanding of what drives vulnerability and how to achieve lasting change.

The insights will result in significant improvements to service design and delivery, and allow better planning of what resources are needed in the future. Over time, the service system will be more responsive to the needs and aspirations of children and families.

Privacy is protected and data is kept secure

Information like names, dates of birth and addresses will be removed to ensure individuals cannot be identified and their privacy is protected. The integrated data will be anonymous.

The data is protected by laws and other measures that guard privacy, including a comprehensive framework of security controls and standards. These ensure that data is held securely and only approved entities and analysts can access it specifically for Their Futures Matter work. The integrated data can only be accessed by analysts once personal information is removed.

How the data will be used

The data will be analysed to:

  • provide effective solutions for children, young people, and families
  • identify the areas of greatest need
  • understand patterns of service interaction
  • identify gaps and improvements
  • design and deliver wrap-around support services
  • promote continuous improvement
  • create an integrated service system which optimises whole-of-government investment

Integrated data will enable Government to answer questions such as:

  • What are some of the typical pathways or progressions of service usage?
  • How does interaction with one service affect the likelihood of interacting with another?
  • What combination of factors may give rise to the greatest service need over the longest period?

Importantly, a holistic view of clients and their families can be used to identify gaps where vulnerability is not being addressed by current services. This is a critical benefit because government agencies currently only ‘see’ those who come into contact with their existing services.

Better services and better outcomes

The data will lead to insights and findings that ultimately create better outcomes for vulnerable children and families. Placing children and families at the centre, solutions will be designed based on comprehensive evidence profiles which provide insights into characteristics, specific needs to be addressed, experiences, likely trajectories and more.

Planning for the future

Over time, integrated data will help to anticipate the holistic needs and aspirations of children and families.

The insights will lead to significant improvements in service design and delivery, and will help us plan what resources are needed in the future.

By delivering better and more targeted services that wrap around the needs of vulnerable children and families, outcomes will improve, both in the short- and long-term.

To learn more about how we are investing in better futures for vulnerable children and families, read about our Investment Approach.

The Future System – pillars of the reform

Our vision is to create a coordinated service system that delivers evidence-based, wraparound supports for children and families to transform their life outcomes.